PARTNER WITH ARIVS
Individualized Customer Service
Arivs focuses on handling each appraisal order individually so your Operations Specialist can provide the personalized service
which best addresses your needs. When you partner with Arivs, the lines of communication with highly trained staff are always
open, allowing you to satisfy your own clients the first time, every time.
We nurture vendor relationships with only the best appraisers in each region. Arivs also maintains a team of quality control specialists and on-staff appraisers whose primary focus is maintaining exceptional appraisal standards. We believe clients deserve personalized reviewing in order to avoid underwriting issues as well as repurchasing liabilities.
Appraiser Quality and Service (AQS) Score System
Our exclusively developed AQS Score System allows us to keep detailed records on individual appraiser performance and chart performance trends. Appraisers are manually scored on every order after a detailed quality control examination--the type of close review that most larger management companies do not provide.
Compliance issues are a main concern of lenders in today's regulatory atmosphere. Arivs ensures compliance with all Interagency Appraisal and Evaluation Guidelines, Dodd Frank, UMDP, USPAP and all federal and state appraisal independence and licensing laws. Adherence is structured directly within the Arivs software, guaranteeing a consistent, controlled environment that certifies industry-wide compliance.
Turn Times: Always Expedited and Accelerated
A standard turn time of 5 business days in normal markets is just a starting point at Arivs. Our personalized service allows us to customize turn times for each individual file if necessary. Time is of the essence, and we understand that. Our account managers and quality control examiners work together to determine how soon we can provide you with an accurate, compliant product.
Custom Software System
The streamlined Arivs platform guarantees an appraisal ordering process that will meet all of your needs without any monthly or registration fees. In fact, the Arivs’ proprietary system has been custom-modeled by a team of appraisers, lenders, and software specialists to specifically meet the communication and compliance needs of top-tier lenders in today’s market.
Client-Customized Market Tools
Arivs provides detailed information to help you understand the valuation market better, such as Monthly Turn Time reports and regional Turn Times Alerts. In addition to the standard Arivs reports, we will work with you to create customized reports beneficial to your individual needs. All this free of charge, because you should be able to expect excellence from your management partner.
Real-time Status Updates
Customizable, real-time email updates on all status changes allow client users to remain up-to-date on every appraisal order, so you and your loan personnel never have to be in the dark. Additionally, our proprietary software Notes function ensures that you always have an instant means of communication directly with Arivs staff for each and every file.